Front Office

Front Office

 
The information contained in this section represents the frequently asked questions that we tend to receive relating to the Front Office. Current topics range from good practice recommendations on reservations, deposits, banking procedures, guest registration and privacy to legal positions on prostitution in hotels and a solution to skippers.

Click on the relevant tab to the left of the screen to peruse the topic areas. In some cases information relevant to the Front Office may overlap with other areas, therefore you may also want to look under the other subject headings and in the Workplace Relations section of the website.

The Accommodation Association aims to incorporate a national perspective on most areas, however, this website is still under development and topic areas and regional perspectives will continue to be updated. If the topic you are search for is missing contact the Accommodation Association on 02 8666 9015 or email 
mail@aaoa.com.au 
 
Current Topics:
 
 
 
Mystery Guest Service

The Accommodation Association has partnered with a leading provider of effective Mystery Guest Report services for the benefit of their members Australia wide!

Mystery Guest Service / KPI
Suite 1, Level 2, 189 Kent Street, Sydney NSW 2000
P   02 86669015    F   02 86669017    M   0401 352 449
E  
ray.jeffery@aaoa.com.au
www.aaoa.com.au
 
 
The information contained in this section represents the frequently asked questions that we tend to receive relating to the Front Office. Current topics range from good practice recommendations on reservations, deposits, banking procedures, guest registration and privacy to legal positions on prostitution in hotels and a solution to skippers.

Click on the relevant tab to the left of the screen to peruse the topic areas. In some cases information relevant to the Front Office may overlap with other areas, therefore you may also want to look under the other subject headings and in the Workplace Relations section of the website.

The Accommodation Association aims to incorporate a national perspective on most areas, however, this website is still under development and topic areas and regional perspectives will continue to be updated. If the topic you are search for is missing contact the Accommodation Association on 02 8666 9015 or email 
mail@aaoa.com.au 
 
Current Topics:
 
 
 
Mystery Guest Service

The Accommodation Association has partnered with a leading provider of effective Mystery Guest Report services for the benefit of their members Australia wide!

Mystery Guest Service / KPI
Suite 1, Level 2, 189 Kent Street, Sydney NSW 2000
P   02 86669015    F   02 86669017    M   0401 352 449
E  
ray.jeffery@aaoa.com.au
www.aaoa.com.au
 


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