Front office management information for accommodation suppliers Accommodation Association of Australia - Front Office - Front Office operations, policies, procedures and tools

Front Office

The information contained in this section represents the frequently asked questions that we tend to receive relating to the Front Office. Current topics range from good practice recommendations on reservations, deposits, banking procedures, guest registration and privacy to legal positions on prostitution in hotels and a solution to skippers.

Click on the relevant tab to the left of the screen to peruse the topic areas. In some cases information relevant to the Front Office may overlap with other areas, therefore you may also want to look under the other subject headings and in the Workplace Relations section of the website.

The Accommodation Association aims to incorporate a national perspective on most areas, however, this website is still under development and topic areas and regional perspectives will continue to be updated. If the topic you are search for is missing contact the Accommodation Association on 02 8666 9015 or email 
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