Richard Munro
Chief Executive Officer

Richard has extensive experience in the accommodation sector, as well as the broader tourism industry. As an established industry leader he is well known to key decision-makers and is an outstanding advocate for Australia’s accommodation sector. Richard’s considerable experience includes his former position as Chairman of the Accommodation Division of the NSW Australian Hotels Association branch between 2007 and 2010 and General Manager of Star City Hotel & Apartments from 2001 to 2010. Richard is a former Director of Development with World Hotels and a former President of the Darling Harbour Business Association.

Michael Georgeson
General Manager Operations

Michael joins the Accommodation Association team with a 20 year background in accommodation, tourism and hospitality. Michael brings with him a breadth of experience covering business development, information technology, operational management, food and beverage management, quality control and accreditation. Michael's role is to manage and develop the Accommodation Association member services, ensure effective operations of the association and maintain industry relationships.

Kathryn Dent
Workplace Relations Business Partner (Legal)

Kathryn Dent is a Director at the workplace relations law firm People + Culture Strategies and is a specialist accredited by the Law Society in Employment and Industrial Law.  Kathryn has worked exclusively in this area for over thirteen years and has extensive experience with the accommodation and hospitality industries. Kathryn’s areas of expertise include award and agreement coverage, negotiating and drafting employment documentation and agreements, representing employers in a range of tribunals and courts in matters such as underpayment claims, unfair dismissals, adverse action, breach of contract and advising on all aspects of workplace relations including disciplinary issues, termination of employment, redundancies and restructures, restraints of trade and confidentiality, discrimination, work health and safety (OHS), privacy and workplace surveillance and independent contractors.

Noel Teskey
Workplace Relations Consultant

Noel joined the Workplace Relations team in October 2006 and brought with him a wealth of management knowledge and experience in workplace relations. He assists members with advice on a wide range of workplace relations matters, including  award interpretations, workplace agreements, industrial relations, workplace health & safety, worker's compensation legislation, dispute resolution and employer’s superannuation guarantee obligations. Noel provides on-site consultations and compliance audits and also conducts seminars and workshops throughout Australia. Noel holds a business degree majoring in Accountancy and Marketing and a graduate certificate in HRM with a major in Industrial Relations.

Mark Loneragan
National Relationships Manager

Mark Loneragan comes to the Accommodation Association with over 20 years’ experience in the hotel and hospitality industry. With a broad background starting in hotel management of large venues both in Australia and the UK, Mark progressed into management consulting and training. His experience includes senior sales and management roles for key industry suppliers, including several years with HM Magazine and the HM Awards. Mark was influential in building HM into the important industry institution is has become. Mark’s key role at the Association is to manage and develop the relationships with its members and supporters, acting as a state and territory liaison and ensuring that the Association has national coverage.

Jillaine Johnstone
Membership Consultant

Jillaine has been a member of staff for over 20 years. She is well known to owner/ operators and suppliers in the industry. Her role as Membership Consultant places her in constant contact with owners and operators as she consults with new members and also advises existing members on a variety of issues. She has helped many new operators enter the accommodation industry and is especially noted for her graciousness and willingness to help with any inquiry.

Alexis (Lexi) Cutler
Marketing and Communications Co-ordinator 

Steph Busby
Marketing and Communications Co-ordinator (Maternity Leave) 

Steph organises content for the Association's e-newsletter and magazine and also acts as the first point of contact for media enquiries. In addition to the above, Steph is responsible for mantaining the organisation's printed marketing collateral and reviews the website content. Steph has a masters degree in Media Production from Canterbury Christ Church University, UK and a background in media administration, research and editing.

Luna Lu
Administration Co-ordinator

Luna is often the first point of contact for many callers to the Accommodation Association. In addition to organising our reception, Luna provides administrative support for the office, membership processing and data maintenance. She is also the main contact for stationery and office suppliers. Prior to joining the Association, Luna worked as a Personal Assistant to the CEO of Think And Grow Pty Ltd, a graphic design & printing company located in Sydney CBD. Luna has a Bachelor Degree of Mass Media and two Masters Degrees in Linguistics. 

Veronica Manaras
Executive Assistant

Veronica joined the Accommodation Association in July 2011 as a part-time Administration Assistant. Her key responsibilities include the organisation of board meetings such as the preparation of board papers, minute taking and the travel and accommodation arrangements for board members. Veronica also assists in the general administrative functions of the Association as required by the CEO and National Operations Manager. Prior to joining the Accommodation Association, Veronica worked as a Personal Assistant to the GM of Star City Hotel and Apartments between 2004 and 2010 and as an International Sales Coordinator at Voyages Hotels and Resorts between 1999 and 2004. Veronica has diplomas in Retail Travel and Tourism and Sales and Marketing.